This is a great role for an immaculately presented and team-focussed Front of Clinic Receptionist/ Administrator to work for a relatively new and upcoming private medical centre near the centre of Ascot with its own off road parking. The position includes -
*Managing patient appointments and scheduling consultations efficiently
*Answering phone calls and responding to patient enquiries with professionalism and empathy
*Maintaining accurate and up-to-date patient records in compliance with data protection regulations
*Preparing and processing medical correspondence, reports, and documentation
*Assisting with billing procedures and insurance documentation as required
*Coordinating communication between healthcare providers, patients, and external organisations
*Ensuring the reception area remains organised, welcoming, and professional at all times
*Supporting other administrative tasks to facilitate the smooth operation of the practice
Qualifications
*Prior office experience is essential preferably within a healthcare setting
*Strong administrative experience demonstrating organisational skills and attention to detail
*Excellent communication skills, both written and verbal
*Proficiency in using office software such as Microsoft Office Suite or equivalent programmes
*Ability to handle sensitive information with confidentiality and discretion
*Strong organisational skills with the ability to prioritise tasks effectively
*A professional demeanour with a friendly approach towards patients and colleagues
Working hours: Monday - Friday 9AM to 6PM