Job Summary
We are seeking a dedicated and organised Administrator/Medical Secretary to support our patient care coordinator providing essential administrative support within a busy healthcare environment. The successful candidate will be responsible for managing patient appointments, maintaining accurate records, and ensuring smooth communication between patients and medical staff. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to high-quality patient care.
Responsibilities
*Managing patient appointments and scheduling consultations efficiently
*Answering phone calls and responding to patient enquiries with professionalism and empathy
*Maintaining accurate and up-to-date patient records in compliance with data protection regulations
*Preparing and processing medical correspondence, reports, and documentation
*Assisting with billing procedures and insurance documentation as required
*Coordinating communication between healthcare providers, patients, and external organisations
*Ensuring the reception area remains organised, welcoming, and professional at all times
*Supporting other administrative tasks to facilitate the smooth operation of the practice
Qualifications
*Prior office experience is essential within a healthcare setting
*Strong administrative experience demonstrating organisational skills and attention to detail
*Excellent communication skills, both written and verbal
*Proficiency in using office software such as Microsoft Office Suite or equivalent programmes
*Ability to handle sensitive information with confidentiality and discretion
*Strong organisational skills with the ability to prioritise tasks effectively
*A professional demeanour with a friendly approach towards patients and colleagues
*Very good use of English language is expected
*Willing to help with clinical tasks
*Experience as Health Care Assistant is preferable.
This position is ideal for motivated individuals seeking a rewarding role in healthcare administration in an exceptionally good work environment .
Working hours:
Monday - Friday 9AM to 6PM
Job Types: Full-time, Permanent
Benefits:
*Free parking
*On-site parking
*Private dental insurance
*Private medical insurance