Job Purpose:
We are seeking a Learning & Development and Diversity & Inclusion Coordinator to deliver and embed initiatives that enhance employee capability while fostering an inclusive, equitable workplace culture. This role will play a key part in aligning learning strategies with organisational goals and ensuring diversity, equity, and inclusion (DE&I) principles are integrated across all people practices.
Key Responsibilities:
Learning & Development
*Create and implement a comprehensive L&D strategy aligned with business objectives.
*Conduct training needs analysis to identify capability gaps across teams.
*Develop and deliver engaging learning programmes (e.g. leadership development, onboarding, soft skills, compliance training).
*Manage learning platforms (LMS) and external training providers.
*Evaluate the effectiveness of learning initiatives using data and feedback, continuously improving content and delivery.
*Promote a culture of continuous learning and professional development across the organisation.
Diversity & Inclusion
*Create and implement a D&I strategy aligned with organisational values and UK best practices.
*Embed inclusive behaviours into policies, processes, and leadership capability.
*Lead initiatives that promote equity, belonging, and psychological safety in the workplace.
*Analyse diversity data and produce insights to inform decision-making and measure progress.
*Support employee resource groups and inclusive events (e.g. awareness campaigns, workshops).
*Ensure compliance with UK equality legislation and best practice guidelines.
Collaboration & Stakeholder Engagement
*Work closely with people managers to drive engagement and accountability.
*Act as a subject matter expert on L&D and D&I topics across the organisation.
*Facilitate workshops, training sessions, and discussions on inclusive leadership and cultural competence.
Ad Hoc Duties
General HR Support:
*Provide ad hoc administrative support to the wider HR/People team as required
*Maintain accurate employee records and ensure HR systems are kept up to date
*Support onboarding and offboarding processes, including documentation and coordination
*Assist with scheduling meetings, training sessions, and internal events
*Prepare HR documents such as letters, reports, and presentations
*Respond to general employee queries, escalating where appropriate
*Support data collection and reporting for HR metrics and compliance requirements
*Assist with maintaining HR policies, procedures, and documentation
*Provide administrative support for recruitment activities when needed
*Contribute to continuous improvement of HR processes and systems
Skills & Experience
*Proven experience in Learning & Development and/or Diversity & Inclusion roles.
*Good knowledge of adult learning principles and instructional design.
*Good understanding of UK employment law, particularly equality and diversity legislation.
*Experience in designing and delivering training programmes both in-person and virtually.
*Excellent communication, facilitation, and stakeholder management skills.
*Analytical mindset with experience using data to inform decisions and measure impact.
*Ability to influence and drive cultural change within an organisation.
Qualifications
*CIPD qualification (Level 3 or above) or equivalent experience.
*Certifications in L&D, coaching, or D&I (desirable).
Personal Attributes
*Passionate about people development and creating inclusive workplaces.
*Empathetic, culturally aware, and emotionally intelligent.
*Proactive and adaptable in a fast-paced environment.
*Strong organisational skills with attention to detail.