Operations Assistant
  • England,London,City of London
  • Full Time, Permanent
  • £40,000 - £45,000 per annum
Job Description:
Operations Assistant - Insurance (Underwriting & Claims Support)

Location: London
Company: Underwriting Agency and MGA

About the Company

A specialist underwriting and claims Managing General Agent (MGA)
This is an exciting opportunity to join a growing, collaborative and high-performing operations team at the heart of London’s insurance market.

The Opportunity

We are looking for a proactive and detail-oriented Operations Assistant to support both underwriting and claims functions. This is a varied and hands-on role, ideal for someone with insurance experience who is keen to develop their career within a dynamic MGA environment.
You will play a key role in ensuring the smooth running of day-to-day operations, working closely with underwriters, claims handlers, brokers and insureds.

Key Responsibilities

Underwriting Support


* Assist with the renewal process, including requesting and processing proposal forms
* Input and manage data within internal systems
* Produce rating sheets using Excel
* Process policy adjustments and endorsements
* Generate policy documentation
* Liaise with brokers, insureds and internal teams
* Support payment plan setup with accounts

Claims Support

* Log and process new claims into internal systems
* Prepare files and allocate to Claims Handlers
* Maintain claims diary systems
* Manage correspondence and file requests
* Produce and distribute bordereaux reports

General & Operational Duties

* Maintain departmental procedures and documentation
* Provide professional support to brokers and clients
* Assist with general office duties and reception cover when required
* Contribute to a positive team culture and continuous improvement

About You

* Previous insurance experience is essential
* Background in operations or administration within financial services
* Strong attention to detail and organisational skills
* Confident using Microsoft Excel and Word
* Excellent written and verbal communication skills
* A team player with a proactive, "can-do" attitude
* Able to manage workload effectively and meet deadlines

Why Join?

* Join a respected and growing MGA within the London market
* Gain exposure across both underwriting and claims functions
* Work in a collaborative, supportive and professional environment
Job number 3554443

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Company Details:
Harrison Holgate
Harrison Holgate recognise that few insurance recruitment companies understand the technicalities of the insurance market and fewer still have the ski...
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