Customer Service Advisors
Join Our Growing Team
Our client is expanding and are looking for driven, confident Customer Service Advisors to join their busy, friendly team.
You’ll handle both incoming and outgoing calls to existing customers, always delivering great service and a positive experience.
What you’ll be doing:
*Taking inbound calls and processing customer orders
*Making outbound calls to offer products or support services
*Handling questions on deliveries, products and general queries
*Upselling where appropriate
*Taking ownership of issues and seeing them through
*Working towards clear performance goals
*Managing workloads in a fast-paced environment
What we’re looking for:
*Someone who learns quickly, takes initiative and looks for continuous improvement
*A team player who can think beyond their own workload
*Strong organisation and time-management skills
*Confident communicator-both on the phone and in writing
*Comfortable using computers and telecommunications systems
Bonus points if you:
*Have great customer service skills
*Show empathy and patience
*Have strong attention to detail
*Are self-motivated, ambitious and well-organised
If you thrive in a fast-moving environment and enjoy speaking to customers, we’d love to hear from you.
Job Type: Temporary
Contract length: 3 months
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.