*Location: Leicester, LE3
*Job Type: Temporary Contract
*Hourly Rate: £13.47
We are seeking an Administrative Assistant to deliver efficient and effective administrative support for the Adult Learning sector. This role requires a proactive individual who can provide excellent customer service to learners and curriculum teams, and manage various administrative tasks with expertise.
Day-to-day of the role:
*Act as a subject expert in the workings of their Hub, including enrolments, data collection, customer service, data & accreditation, finance & procurement.
*Engage with learners and deliver Information, Advice, and Guidance (IAG) where required.
*Manage reception duties, including answering enquiries by telephone or in person, and dealing with queries from the public and other employees.
*Enrol learners to Adult Learning courses following specific Education and Skills Funding Agency (ESFA) guidelines and service procedures, ensuring excellent customer service.
*Liaise with curriculum teams to optimise course provision in each locality and support curriculum teams at centres across localities during classes and enrolment events.
*Provide out of hours cover, available to work up to two evenings a week and up to eight Saturdays per annum.
*Travel between bases as required.
Required Skills & Qualifications:
*Excellent understanding of IT systems relevant to finance and procurement, such as Oracle Fusion and Prosolutions.
*Strong customer service orientation and the ability to handle multiple tasks efficiently.
*Ability to work independently and as part of a team.
*Flexibility to cover out of hours and travel between different locations.
*Commitment to confidentiality and adherence to legislative requirements, including health and safety.
Benefits:
*Access to a dedicated consultant for ongoing support.
*Secure and user-friendly online system for managing timesheets.
*Self-service portal for holiday requests, payslips, and other employment documents.
*Access to free training, discount clubs, healthcare options, and Reed rewards.
*Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
*Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs.
To apply for this Administrative Assistant position, please submit your CV detailing your relevant experience and why you are interested in this position.