Contract length: Until June 2026
Working arrangement: Fully onsite (office based in LE3)
Key Responsibilities:
*Provide database and clerical support, including data entry, case notes, correspondence, and logging responses within 24 hours.
*Apply safeguarding checks and flag concerns to staff, referrers, and managers.
*Contact parents/carers, referrers, and agencies to clarify or gather information.
*Receive visitors and respond to enquiries, providing excellent customer care.
*Maintain and improve data systems; identify duplicates and ensure accurate records.
*Produce letters, reports, spreadsheets, presentations, and meeting minutes; manage diaries and appointments.
*Support meetings, workload tracking, finance, and office resources.
*Work at high speed with accuracy; provide backup to colleagues and handle urgent tasks.
Essential Criteria:
*Administrative experience, ideally in social care or public services.
*Strong IT skills (databases, spreadsheets, Microsoft Office).
*Excellent organisation, communication, and customer service skills.
*Ability to work quickly without compromising accuracy.
*Awareness of safeguarding, confidentiality, and data protection.
*Flexibility, including occasional out-of-hours duties.
If you would like to be considered for this role, please apply today!