Help shape the future of recycling in our communities
Do you enjoy talking to people, being out and about and making a visible difference in your local community?
Broadland and South Norfolk Councils are looking for three Recycling Support Advisors to join our Waste and Recycling Team. These hands-on roles will be at the heart of our work to increase recycling, reduce waste and roll out new services, including South Norfolk’s new food waste collections.
Working across both council areas, most of your time will be spent out in our communities, meeting residents on their doorstep, answering questions and helping people understand how to get the best from their recycling and food waste services.
Every day is different. One morning you might be visiting households to help residents understand how the new food waste service works. In the afternoon you could be speaking at a local school, attending a community event or working with collection crews to resolve service issues.
You’ll play a key role in helping residents recycle more and waste less by:
*Speaking directly with residents and answering questions about recycling and food waste services
*Supporting the rollout of new recycling and waste initiatives
*Helping tackle issues such as contamination in recycling bins
*Visiting communities to encourage participation in recycling schemes
*Investigating service issues such as missed collections
*Working with collection crews, contractors and council teams to improve services
*Supporting community campaigns, school visits and local events.
If you enjoy working with people, solving problems and seeing the impact of your work in real time, this could be the role for you.
About You
We’re looking for people who are friendly, confident and enjoy engaging with people from all walks of life. You’ll be comfortable working independently, organising your own workload and spending much of your day out in the community.
You’ll also need:
*Strong communication skills and confidence speaking with residents face-to-face
*Good organisation skills and attention to detail
*Basic IT skills
*A good standard of education (A level or equivalent)
*A full UK driving licence and access to a vehicle
*A willingness to work outdoors in all weather conditions
Experience in customer-facing roles, community engagement, environmental work or waste services would be helpful, but it isn’t essential. What matters most is your enthusiasm, confidence working with people and your interest in helping communities become more sustainable.
Closing Date: Tuesday 7th April 2026
Interview Date: Monday 20th April 2026


Why Join Us?
We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.
You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.
The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.
South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.