The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities
*To pro-actively manage a caseload of Public Liability and Employers Liability & Property Damage
*Maintain accurate data on relevant case management system
*Comply with set client SLA’s
*To attend client review meetings and assist with client project work where applicable
*Undertake appropriate additional tasks provided by the team leader
*Ensure quality service standards and productivity levels are maintained to a high standard
*Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
*Allocate new claims as and when required
*Carry out supervisory tasks appropriate to level and as per management instructions



Experience, Skills and Qualifications
• 6 months relevant experience
• Excellent attention to detail
• Negotiation skills
• Strong communication skills
• Organisational skills
• The ability to work as a team and independently
• The ability to manage own workload



Benefits
*Davies Incentive Plan
*25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
*Simply Health Care Cash Plan
*WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
*Death In Service – after 1 years’ service
*Pension Contribution based 5% Employee / 3% Employer
*Employee Resource Groups
*Employee Volunteering Programme
*Cycle to Work Scheme*
*Tech Scheme*
*Season Ticket Loan*
*Gym Flex*
*Access to Online Discount Sites
*Discounted Gourmet Society Membership
*Discounted Tickets for Merlin Attractions nationwide
*Discounts at local retail outlets
*after successfully completing probation