Project Manager – User Technology & Service Management
About the RoleWe are working with a leading global professional services organisation seeking an experienced Project Manager to deliver a portfolio of technology initiatives focused on end user computing, service management, and endpoint environments.
This role sits within a central Technology PMO and is responsible for end-to-end project delivery, working across engineering, security, mobility, and service operations teams.
Key Responsibilities*Lead the delivery of endpoint-focused technology projects (engineering, security, mobility, service operations)
*Develop and manage project plans, timelines, budgets, and resources
*Translate technical roadmaps into structured, deliverable project plans
*Identify and mitigate risks, dependencies, and resource constraints
*Ensure smooth transition from project delivery into operational support
*Coordinate cross-functional teams across global environments
*Act as the key liaison between technical teams, PMO, and business stakeholders
*Provide clear reporting on project status, risks, and performance
*Deliver stakeholder presentations and manage expectations effectively
Key Skills & Experience*7+ years’ experience in IT Project Management
*Proven delivery of endpoint, infrastructure, or service management projects
*Strong experience working in complex, global environments
*Experience with tools such as ServiceNow, MS Project, Smartsheet (or similar)
*Strong understanding of endpoint technologies, security, and service operations
*Excellent stakeholder management and communication skills
*Ability to manage multiple concurrent projects
Qualifications:
*PMP (or equivalent) – essential
*Agile / Scrum / ITIL – desirable
*Degree in IT, Engineering, or related field
The Candidate*Strong leadership and coordination skills
*Commercially aware with a client-focused mindset
*Comfortable operating in fast-paced, complex environments
*Proactive, organised, and solutions-driven
*Able to engage confidently with both technical and non-technical stakeholders
Additional Information*Hybrid working model
*Opportunity to work on large-scale, global technology initiatives
*Occasional travel may be required
Apply NowIf you’re an experienced Project Manager with a strong background in IT and end user technology, apply today to be considered for this opportunity.