IT Support Technician
other jobs Trusted Technology Partnership Job
Added before 19 hours
- England,South East,Hampshire
- Full Time, Permanent
- £25,077 per annum
Job Description:
IT Support Technician
Location: Ringwood, Hampshire, + Hybrid Home Working
Salary: £25,077 + Profit Share + Benefits
Hours: 37.5 hours per week; Full-Time
The Role
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
Skills & Experience
To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.
This role is subject to a clear standard DBS check being received.
The Package:
*Ongoing training and support
*Role-specific training is available through Microsoft Learn
*Company Profit Share (first £3,600 is tax free)
*22 days annual leave plus bank holidays, increasing with length of service
*Birthday as additional paid leave
*Additional paid leave (dependent on company performance)
*Company sick pay policy
*Pension Scheme
*Private Medical Insurance including dental
*Free Parking
*Hybrid Working
*Progression opportunities
*Fresh fruit, the occasional pizza and a posh coffee machine!
Trusted Technology Partnership
Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years.
We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.
Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.
We encourage our colleagues to progress, including into other teams and departments.
Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.
Location: Ringwood, Hampshire, + Hybrid Home Working
Salary: £25,077 + Profit Share + Benefits
Hours: 37.5 hours per week; Full-Time
The Role
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
Skills & Experience
To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.
This role is subject to a clear standard DBS check being received.
The Package:
*Ongoing training and support
*Role-specific training is available through Microsoft Learn
*Company Profit Share (first £3,600 is tax free)
*22 days annual leave plus bank holidays, increasing with length of service
*Birthday as additional paid leave
*Additional paid leave (dependent on company performance)
*Company sick pay policy
*Pension Scheme
*Private Medical Insurance including dental
*Free Parking
*Hybrid Working
*Progression opportunities
*Fresh fruit, the occasional pizza and a posh coffee machine!
Trusted Technology Partnership
Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years.
We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023.
Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.
We encourage our colleagues to progress, including into other teams and departments.
Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office.
Job number 3557788
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