We have an exciting opportunity for an Employee Relations Specialist to join a growing ER and HR Operations team. In this role, you will manage a broad blend of Employee Relations and HR Operations responsibilities, with a strong emphasis on ER case management and complex employee matters.
If you enjoy problem-solving, enhancing processes, and delivering an outstanding employee experience, this is a fantastic opportunity to contribute to the development of a global HR services model.
Key Responsibilities*Handle escalated HR queries and complex ER casework
*Support investigations, performance management, flexible working requests, and organisational change
*Partner with HR Centres of Expertise to align on policies and processes
*Manage HR transactions including job changes, onboarding, benefits administration, and data updates
*Create and maintain HR documentation, including knowledge articles
*Identify and implement process improvements and automation opportunities
*Support accurate ER reporting and maintain robust documentation
Experience, Skills & Qualities*Bachelor’s degree in HR, Business Administration, or a related field (or international equivalent)
*Proven experience managing Employee Relations cases
*Strong communication skills with excellent attention to detail and problem-solving capabilities
*Experience working within a Shared Service environment (professional services or financial services advantageous)
*Familiarity with HR systems; Workday experience is a bonus
*CIPD qualification or equivalent preferred


Hybrid working, London office, currently 2 days working in the office and 3 days working from home (you must be able to be flexible with attending the office as needed).




McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.