Role: Billing & Credit Control Specialist
Sector: Beauty & Wellbeing Communication Agency
Location: Central London
Contract: Permanent Role ( 6 months probation)
Hybrid: 3 days in office/2 WFH
Salary: £35,000 - £40,000
Ref: VFR 3272


Vision FR is working with a growing, energetic, creative agency serving clients in the beauty and wellness arena to hire a mid-level Billing & Credit Control Specialist. This role needs a self-starter who is proactive, is able to work with global client brands to ensure that billing is undertaken on time & accurately to ensure that the Clients are able to pay for the services on a timely basis. As a PE backed business it is important for the candidates to be well versed in undertaking such activity and that they have a good working knowledge of paprika. You will fit in well with our client if you are used to working in a fast-paced creative environment, can multitask and are hard-working. This is a great opportunity for a Billing & Credit Control Specialist who has previously worked in a creative agency and wants to own Billing and WIP performance in a collaborative & growing environment.


Key Responsibilities for Billing & Credit Control Specialist
*Prepare and issue accurate client invoices (retainers, project fee, staged/milestone billing).
*Knowledge of Client and job setup & Contract to ensure billing accuracy.
*Manage billing in line with client contracts and month-end deadlines.
*Handle invoice queries, credit notes, and adjustments efficiently.
*Ensure POs and billing approvals are in place prior to invoicing
*Conduct monthly WIP analysis to identify: Aged WIP, un-billed costs, Margin risk
*Partner with Account/Project leads to resolve billing blockers & issues
*Maintain strong job financial hygiene within the Paprika CRM (budgets, billing rules, status updates).
*Support month-end revenue processes, ensuring accurate billing cut-off.
*Assist with accruals, prepayments and revenue alignment
*Reconcile invoicing vs WIP and highlight discrepancies.
*Ensure billing supports clean revenue reporting.
*Contribute to process improvements and billing controls.
*Manage accounts receivable follow-up across a portfolio of clients to ensure timely payment in line with agreed terms.
*Liaise with Clients on a regular basis to ensure there are no holdups within the client portals which will delay payment
*Monitor the debtors ledger on a daily basis
*Investigate and resolve payment delays, coordinating internally on PO issues, invoice queries, credit notes, and approvals.
*Escalate high-risk accounts appropriately


Skills & Experience of the Billing & Credit Control Specialist
*Hands-on Paprika experience is essential
*Excellent understanding of WIP principles and management
*Credit control & collections experience working with large corporate clients
*Intermediate Excel (pivot tables and data analysis)
*Confident communicator, both written and spoken and happy liaising with clients and internally with non-finance stakeholders
*Previously worked in a fast-paced creative or marketing agency environment
*Commercial awareness
*Organised and deadline-driven
*Proactive and self starter


VisionFR is committed to encouraging equality, diversity, inclusion and eliminating unlawful discrimination within our workforce and whilst fulfilling our Clients recruitment needs.


Due to the high level of applications being received if you do not hear from us within 5 working days, please assume your application has not been successful on this occasion, usually due to other candidates having more relevant sector exposure, qualifications or required skills. We thank you for your interest.
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