A fast-paced, customer-focused business is seeking a commercially minded HR Manager to lead operational HR and partner closely with leadership. This is a hands-on role with a strong employee relations focus, offering real scope to shape culture and drive people initiatives.
Client Details
Our client is a well-established, multi-site UK organisation with a strong brand presence and a reputation for excellent customer service. With a national footprint and a collaborative head office, they are focused on continued growth, employee engagement, and operational excellence.
Description
*Partner with senior leaders to deliver a commercial HR service
*Lead on employee relations cases - lower level to complex
*Manage end-to-end ER processes including investigations and outcomes
*Coach and support line managers on performance management
*Drive engagement, culture, and employee experience initiatives
*Support succession planning and talent development activities
*Oversee onboarding and integration of new employees
*Contribute to reward, benefits, and salary review processes
*Support payroll processes and ensure accuracy/compliance
*Lead or contribute to HR projects and policy development
*Promote wellbeing, inclusion, and employee engagement strategies
Profile
A successful Talent Manager should have:
*Proven HR generalist experience in fast-paced environments
*Strong employee relations expertise (essential)
*Background in retail, hospitality, leisure, or similar
*Commercial mindset with balanced decision-making
*Comfortable working in a fast-paced, reactive environment
*Confident coaching and influencing line managers
*Experience managing high-volume, reactive workloads
*Knowledge of UK employment law
*Hands-on, practical, and solutions-focused approach
*Strong organisational and communication skills
*Resilient, adaptable, and comfortable working autonomously
Job Offer
*Performance and business-related bonus scheme
*Long-term incentive/share scheme
*Private healthcare and income protection
*25 days + bank holidays
*Pension contribution
*Hybrid working (3 days office, 2 from home)
*Career progression opportunities within a growing business