Branch Manager Location: Milton Keynes
Salary: £50,000 per annum
Working Model: Fully Office-Based
OverviewWe are seeking an experienced Branch Manager to lead day-to-day operations within a busy retail banking branch in Milton Keynes. The successful candidate will be responsible for driving business performance, ensuring regulatory compliance, and delivering excellent customer service.
Key Responsibilities*Oversee daily branch operations, ensuring smooth and efficient service delivery

*Lead, coach, and develop branch staff to achieve performance targets

*Drive business growth through customer acquisition and relationship management

*Ensure full compliance with FCA regulations, AML/KYC requirements, and internal policies

*Manage risk, controls, and audit readiness within the branch

*Handle escalations and provide high-quality customer service

*Monitor branch performance, reporting on KPIs and implementing improvements

Requirements*Previous experience in a Branch Manager or senior retail banking role

*Strong knowledge of retail banking products and services

*Good understanding of FCA regulations, compliance, and risk management

*Proven leadership and team management skills

*Strong communication and customer relationship skills

Benefits*Competitive salary of £50,000

*Opportunity to lead and develop a growing branch

*Stable, office-based role within a reputable banking environment