Solutions Engineer (Cyber Security)
London EC3R / Hybrid


We’re a managed IT services provider for the creative industry, supporting 5,000+ users across 100+ businesses. We’re looking for a Solutions Engineer with strong cyber security expertise to help protect and improve our clients’ IT environments.
You’ll take a hands-on role in designing, implementing, and managing security solutions, working across network, endpoint, and cloud platforms. This is a client-facing position where you’ll provide expert guidance, respond to security incidents, and help drive best practice across all client systems.
Key responsibilities:
*Design, implement, and maintain security solutions including firewalls, endpoint protection, and cloud security services
*Lead and support incident response, investigation, containment, and remediation
*Conduct vulnerability assessments and risk reviews, recommending and deploying improvements
*Implement and manage security monitoring and reporting tools
*Advise clients on cyber security best practices, policies, and compliance requirements
*Work closely with internal engineering teams and support junior engineers
Key experience & skills:
*Proven experience in an IT solutions, service desk or engineer role
*Strong knowledge of network security, firewalls, EDR, and SIEM tools
*Experience securing Microsoft Azure and/or AWS environments
*Hands-on endpoint security experience (Defender, Sophos, Bitdefender or similar)
*Understanding of Cyber Essentials / Cyber Essentials Plus and security frameworks
*Confident communicator, comfortable working directly with clients
What we offer:
*Hybrid working with flexible remote days
*22–25 days holiday + bank holidays
*Learning and development support
*Funded social events, staff awards, and rewards