Spa Manager - Suffolk | Lead a luxury Spa with excellent benefits and career growth
We’re recruiting a talented Spa Manager to lead a high-end operation in Suffolk, offering an exceptional guest experience alongside a supportive and rewarding environment. This is a fantastic opportunity for an experienced leader to take ownership of a thriving Spa, develop a passionate team, and drive both service excellence and commercial success.
Why apply for this Spa Manager role?Because this is your chance to step into a leadership role where your impact is recognised:
*You’ll earn from £38,000 p.a., depending on experience
*You’ll receive a share of the hotel tips
*You’ll enjoy 50% off treatments and discounted products
*You’ll benefit from 50% off dining across all restaurants
*You’ll have access to an Employee Assistance Programme and retail discounts
*You’ll receive 28 days annual leave including bank holidays
*You’ll gain access to ongoing training and development opportunities
Key Responsibilities:As Spa Manager, you’ll lead a high-end, standards-driven Spa environment, ensuring exceptional quality and consistency:
*Deliver and maintain five-star Spa and Bubble-rated service standards across all guest touchpoints
*Lead daily Spa operations with a strong focus on luxury guest journeys and personalised experiences
*Conduct regular quality audits, treatment assessments, and service evaluations
*Mentor and develop therapists to consistently deliver exceptional treatments and service
*Oversee guest consultation standards, ensuring bespoke and results-driven treatments
*Drive retail performance through expert product knowledge and tailored recommendations
*Manage team grooming, presentation, and behavioural standards in line with luxury expectations
*Analyse guest feedback and audit reports to continuously enhance service delivery
*Ensure compliance with brand standards, SOPs, and health & safety regulations
*Collaborate with senior leadership on Spa positioning, guest experience, and revenue strategy
What we’re looking for:We’re seeking a confident and experienced Spa Manager who can inspire a team and elevate standards:
*Proven experience in Spa or Wellness management within luxury environments
*Strong leadership and team development skills
*Excellent customer service and communication abilities
*Solid understanding of holistic therapies and beauty treatments
*Ability to coach and assess therapists across treatment areas
*Knowledge of Spa treatments and retail products
If you’re an experienced Spa Manager looking for your next opportunity in Suffolk, this is your chance to join a high-quality environment where you can truly make an impact. Apply now to take the next step in your career.
Job Number 935450 / INDFOH
Location Suffolk
Role Spa Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.