Auditor / Quality Assurance (Casualty Claims)
other jobs Exchange Street Claims & Financial Services
Added before 8 hours
- England,North West,Greater Manchester
- Full Time, Permanent
- £40,000 - £42,000 per annum
Job Description:
As an Audit and Quality Performance Lead you will shape and strengthen the technical standards that underpin our quality reviews.
You’ll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients.
You’ll lead internal audit activity across telephony and file reviews — identifying trends, analysing root causes, and delivering insights that support continuous improvement.
As a technical referral point, you’ll also provide coaching and guidance to the wider team.
You’ll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses.
Alongside your audit responsibilities, you’ll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk
You’ll prepare cases for internal technical assessment, ensure robust quality processes, and provide clear, actionable feedback to internal teams and external clients.
You’ll lead internal audit activity across telephony and file reviews — identifying trends, analysing root causes, and delivering insights that support continuous improvement.
As a technical referral point, you’ll also provide coaching and guidance to the wider team.
You’ll oversee claims reviews and quality output for a portfolio of high-profile clients, applying strong attention to detail across liability decisions, disputed proceedings, litigation, and complex losses.
Alongside your audit responsibilities, you’ll maintain a small desktop claims caseload for a major client, keeping you close to operational practice and technical decision-making.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD269. For all other vacancies, take a look at our website - exchange-street.co.uk
Job number 3560801
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Company Details:
Exchange Street Claims & Financial Services
Company size: 10–19 employees
Industry: General Insurance
Recognising a need for a firm that offers a high quality, bespoke service to professionals and organisations within financial services, Exchange Stree...