If you’re already out there investigating suspicious property claims, you’ll know the difference between real fraud work and file validation dressed up as investigation.

This role is much closer to the former.

You’ll handle a caseload of genuinely questionable losses across the Midlands and South, with the freedom to plan enquiries properly, get out on site, speak to the right people and build evidence that actually leads somewhere.

It’s less about ticking process boxes and more about using judgement.

Why investigators tend to look at roles like this
*They want the space to run enquiries properly
*They want fewer routine referrals and more genuine suspicion work
*They want their reports to carry weight with clients
*They want to feel trusted rather than monitored
What the day-to-day looks like
*Visiting loss locations and interviewing policyholders or witnesses
*Picking apart timelines, documentation and circumstances
*Identifying and securing evidence that supports a clear view
*Producing defensible reports clients can act on
*Managing investigations from first instruction through to outcome

You’ll be covering the Midlands and South, working remotely and managing your own diary.

Who this suits

Someone already working as a Special Investigator or in a field-based fraud role within property claims.

You’re organised, credible with customers and comfortable working independently.

Qualifications help but experience and judgement matter more.

If you’re doing this job already and feel you could be doing it better somewhere else, this is worth a chat.

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD264. For all other vacancies, take a look at our website - exchange-street.co.uk