Sales Support Advisor
other jobs Workshop Recruitment
Added before 4 hours
- England,South East,Hampshire
- Full Time, Permanent
- £27,000 per annum
Job Description:
We are recruiting a Sales Support Advisor to join a busy commercial team, providing high-quality sales support across customer enquiries, project coordination and internal sales processes. This role is ideal for someone who enjoys customer interaction, data accuracy and playing a key role in enabling successful sales outcomes.
As a Sales Support Advisor, you will act as a central point of contact for incoming enquiries, delivering professional sales support while working closely with internal sales teams to convert opportunities into projects.
Key Responsibilities – Sales Support Advisor
*Provide first-line sales support for customer enquiries, including product information and selection guidance.
*Capture, qualify and log sales leads accurately within the CRM system to support sales pipelines.
*Deliver proactive sales support by coordinating enquiries, quotations and project updates with internal teams.
*Maintain and cleanse CRM data to ensure accurate reporting and effective sales support activity.
*Follow up responses from marketing campaigns and events to develop qualified leads.
*Carry out basic product sizing and selection processes (training provided).
*Provide consistent sales support via phone, email and digital channels to ensure excellent customer service.
*Support external sales teams by updating project and customer information.
*Ensure all work aligns with internal quality, environmental and compliance standards.
Skills & Knowledge Required
*Previous experience in a customer-facing role delivering sales support or commercial coordination.
*Strong written and verbal communication skills with a confident phone manner.
*High attention to detail and accuracy when managing data and CRM records.
*Customer-focused, proactive and solution-oriented mindset.
*Comfortable working across multiple systems and managing competing priorities.
*Experience using CRM systems
Salary & Benefits
*£27,000 salary
*Annual bonus opportunity
*Pension scheme
*Health Cash Plan
*Employee Assistance Programme (EAP)
*Hybrid working
*Early Friday finish
*On site parking
As a Sales Support Advisor, you will act as a central point of contact for incoming enquiries, delivering professional sales support while working closely with internal sales teams to convert opportunities into projects.
Key Responsibilities – Sales Support Advisor
*Provide first-line sales support for customer enquiries, including product information and selection guidance.
*Capture, qualify and log sales leads accurately within the CRM system to support sales pipelines.
*Deliver proactive sales support by coordinating enquiries, quotations and project updates with internal teams.
*Maintain and cleanse CRM data to ensure accurate reporting and effective sales support activity.
*Follow up responses from marketing campaigns and events to develop qualified leads.
*Carry out basic product sizing and selection processes (training provided).
*Provide consistent sales support via phone, email and digital channels to ensure excellent customer service.
*Support external sales teams by updating project and customer information.
*Ensure all work aligns with internal quality, environmental and compliance standards.
Skills & Knowledge Required
*Previous experience in a customer-facing role delivering sales support or commercial coordination.
*Strong written and verbal communication skills with a confident phone manner.
*High attention to detail and accuracy when managing data and CRM records.
*Customer-focused, proactive and solution-oriented mindset.
*Comfortable working across multiple systems and managing competing priorities.
*Experience using CRM systems
Salary & Benefits
*£27,000 salary
*Annual bonus opportunity
*Pension scheme
*Health Cash Plan
*Employee Assistance Programme (EAP)
*Hybrid working
*Early Friday finish
*On site parking
Job number 3562151
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Company Details:
Workshop Recruitment
Company size: 20–49 employees
Industry: Recruitment Consultancy
Workshop Recruitment specialises in Engineering, Manufacturing, Commercial, Sales & Marketing, Healthcare and Construction recruitment across the Sout...