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Job Overview
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview
This is a critical and high-profile leadership position within the Issuer and Investor Services division. This first-line Risk & Controls role is responsible for supporting the Services businesses in managing and mitigating financial crime risks end-to-end on a global scale, with a specific focus on ensuring proactive, effective, and sustainable financial crimes risk management. The successful candidate will lead the development and implementation of a comprehensive financial crimes strategy that integrates Sanctions, Anti-Money Laundering (AML), Fraud, Anti-Bribery and Corruption (ABC), Fraud and Reputational Risk management.
Serving clients across 95 countries, Issuer and Investor Services provides integrated solutions for multinational corporations, financial institutions, and public sector organizations. This role requires a deep understanding of the global financial crime landscape, regulatory frameworks, and the ability to drive strategic initiatives to protect the firm’s reputation and safeguard its assets. The position involves managing end-to-end processes that carry a high degree of reputational, regulatory, and compliance risk.
The Director will be tasked with leading and managing a small global team of financial crime professionals, driving a culture of accountability and effective risk management across the division. This is a hands-on role that provides guidance, ongoing support, and constructive challenge to business teams to ensure appropriate and effective controls are introduced and maintained. This leader will be held accountable for driving results, defining priorities and strategy, engaging through effective and clear communication, and leading and developing a best-in-class global team. This position has authority and responsibility to negotiate and make independent decisions on issues/activities that have critical impact or influence on company risk management, regulatory engagement, or business operations.

What you’ll do
*Strategic Leadership: Develop, implement, and maintain a robust financial crimes strategy covering Sanctions, AML, Fraud, ABC, Fraud and Reputational Risk across the Issuer and Investor Services division globally. This includes ensuring early engagement on new business initiatives to ensure timely support of commercial priorities and full adherence to global, regional & local risk management policies and procedures.
*Risk Management & Controls: *Lead the Issuer and Investor Services Financial Crimes team to successfully manage the division’s complex global business by driving the risk and control function, uplifting risk, compliance, and governance standards.
*Oversee all in-business financial crimes controls processes and governance, including end-to-end process management, risk identification/analysis/management, issue escalation, and corrective action planning (CAP).
*Conduct reviews of financial crimes processes and procedures to ensure that both controls and processes are in keeping with policy and business expectations, and assure that controls have been implemented consistently with appropriate supporting documentation.
*Provide expert advice and assessment on financial crime risks when business decisions are made, ensuring compliance with applicable laws, rules, and regulations while upholding sound ethical judgment.
*Assess existing control framework, identify potential compliance gaps, and ensure adequate mapping of risk and processes with clear control ownership.
*Drive a consistent and holistic approach to Financial Crimes risk management across Services.

*Stakeholder Engagement: *Partner closely with Services Risk and Control teams, Product, Operations, Technology, Legal, and Compliance partners globally to ensure consistent application of financial crime controls and standards.
*Represent Issuer and Investor Services across various internal risk and control forums, and engage effectively with regulators and senior business management.
*Drive strategic execution of critical programs and initiatives that contribute to the remediation of financial crime risks and uplift the control environment.
*Create & maintain a robust partnership with the business heads, operations, technology, and the second line of defense.

*Team Leadership & Development: Lead, mentor, and develop a best-in-class global team of financial crime professionals, fostering a collaborative and high-performance culture.
*Regulatory & Market Awareness: Utilize information from market developments, global regulatory changes, new regulations, and internal policy changes to continuously identify and address new key financial crime risk areas. Maintain current knowledge and understanding of product innovation, client needs, and changing regulatory requirements.
*Reputational Risk Management: Actively manage and mitigate reputational risks associated with financial crime activities within the Issuer and Investor Services division.
*Reporting & Escalation: Ensure clear and timely escalation of control issues, while assisting their adequate management and internal reporting. Prepare and provide regular updates to senior management and various governance committees on control issues and/or enhancements. Ensure robust and adequate reporting to senior management.
What we’ll need from you *Experience: *Experience in Financial Services, with significant time spent in roles with direct financial crime, risk, controls, or regulatory management responsibilities.
*Extensive experience in product management, product development, or operations within a regulated Financial Services company, preferably in Securities Services or a Custodian bank.
*Demonstrated expertise in Sanctions, Anti-Money Laundering, Fraud, Anti-Bribery and Corruption, and Reputational Risk. Strong understanding of international Sanctions.
*Proven track record in managing teams with broad accountability in a complex global environment.
Skills: Demonstrated ability to understand and apply financial crime risk management principles, global