We’re currently recruiting for a proactive and experienced Customer Service Administrator to join a thriving and growing business in the Burton-on-Trent area. This is an excellent opportunity for someone who enjoys a varied role and is looking to develop within a supportive team environment.
Key Responsibilities:
*Managing and maintaining strong client relationships
*Acting as a key point of contact for customer queries, ensuring swift and effective resolution
*Handling customer communication via phone and email
*Updating and maintaining weekly reports and spreadsheets
*Accurate data entry and general administrative support
*Liaising with internal departments to ensure smooth operations
*Supporting the service team with day-to-day tasks
About You:
*Previous experience in a customer service or administrative role
*Strong communication skills, both written and verbal
*Excellent organisational and IT skills (including spreadsheets)
*Ability to work independently and manage deadlines effectively
*A proactive and enthusiastic approach
*Supervisory experience is desirable but not essential
What’s on Offer:
*Temp-to-perm opportunity
*Varied and engaging role within a growing company
*Supportive team environment
If you’re an experienced Customer Service professional looking for your next challenge, we’d love to hear from you — apply today! However, if you do not hear back from us within 48hrs, kindly assume that you have been unsuccessful. (agy)