Customer Service Advisor / Sales Support Administrator
Redler Limited is offering an exciting opportunity for a motivated individual to develop a career in customer service, sales support and account management, gaining hands-on experience in quotations, CRM systems and client communication.
This role is known internally as an Aftermarket Customer Service Coordinator
If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Representative, Sales Administrator, Account Coordinator, Customer Support Advisor, Sales Support Assistant, Customer Service Coordinator, Sales Support Administrator


ALL LEVELS OF EXPERIENCE CONSIDERED
If you’ve worked in a customer service or sales support role that would be advantageous. A good telephone manner and an outgoing "can do" personality is essential and full training will be provided to develop skills including product training.


SALARY: £28,000per annum + Benefits
LOCATION: Stonehouse, Gloucestershire, South West England (GL10) – 100%Onsite role -candidates must live within a commutable distance (location must be shown on your CV)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37 hours per week, Monday to Friday


JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Service Advisor / Sales Support Administrator to join Redler Limited at our Stonehouse site.
As a Customer Service Advisor / Sales Support Administrator you will support customer enquiries, develop quotations and build strong client relationships while gaining valuable experience in sales administration and proposal development.
The Customer Service Advisor / Sales Support Administrator role is ideal for someone looking to start or progress their career in customer service and sales, with full training provided and clear opportunities for long-term development.
You will work collaboratively with internal teams, using communication skills, CRM systems and Microsoft Office to deliver excellent customer service and support business growth.


ABOUT US
Redler Limited is a well-established Mechanical Handling Business with a 100-year history of supplying new equipment, aftermarket spares, and services.


APPLY TODAY
Ready to make your next career move? Apply Today for our Recruitment Team to review.


DUTIES
Your duties as the Customer Service Advisor / Sales Support Administrator include:
*Interpret Customer Requirements: Learn to understand customer needs and technical specifications
*Prepare Quotations: Assist in generating accurate costing and proposal documentation
*Customer Communication: Contact customers to discuss requirements and provide tailored solutions
*Sales Support Activities: Support the sales and proposals team with administrative tasks
*Develop Product Knowledge: Build understanding of products and services to enhance offerings
*Improve Competitiveness: Contribute ideas to refine proposals and improve customer value
*CRM System Usage: Maintain accurate customer records and data within internal systems
*Team Collaboration: Work closely with colleagues across departments to deliver results


CANDIDATE REQUIREMENTS
*Communication Skills: Excellent verbal and written communication with a professional telephone manner
*Customer Service Focus: A positive, outgoing approach to supporting customers and building relationships
*Willingness to Learn: Full training will be provided
*Teamwork and Independence: Ability to work both collaboratively and independently
*IT Skills: Proficiency in Microsoft Office including Word, Excel and Outlook
*Organisational Skills: Strong attention to detail and ability to manage multiple tasks
*Positive Attitude: A proactive and "can-do" approach to work
*Must live within commutable distance of GL10 3UT


BENEFITS
*Competitive salary of £28,000 per annum
*Permanent full-time position with opportunities for growth and career advancement
*Comprehensive training and development programmes
*Health and wellness benefits
*L&G Pension Scheme
*25 days annual leave plus 8 bank holidays


NO AGENCIES PLEASE
WE ARE UNABLE TO SPONSOR CANDIDATES FOR THIS POSITION


HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
We are working swiftly to find the best applicants and hope to hold local interviews ASAP. If you haven’t heard from us within 10 working days, please assume your application was unsuccessful at this time.
We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation, however at this time we are unable to support applicants requiring a Visa to work in the United Kingdom.
Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.
JOB REF: AWDO-P14536
This job is being advertised by AWD online on behalf of Redler
AWD-IN-SPJ