IBA Credit Controller


Job Market – Insurance / IBA Accounts


IBA Credit Controller – About the role
Responsible for the management of the credit control function across the Wholesale business. This includes collection, allocation, and reconciliation of payments, monitoring aged debt, and managing policy cancellations where required. Working closely with Finance, internal teams, and brokers, the role ensures financial stability, supports operational efficiency, and contributes to the overall growth of the Lloyd’s and London Market business. This role is suited to someone experienced in IBA credit control within Lloyd’s or the London Market, who is proactive, detail-oriented, and able to manage multiple priorities in a fast-paced environment.




IBA Credit Controller - Key duties


Produce Broker Statements: Generate and distribute detailed monthly broker statements to provide transparency, accuracy, and clarity to all stakeholders. Ensure that all transactions are correctly recorded and reconciled.


Manage Aged Debt: Monitor and follow up on overdue payments, working closely with brokers and internal teams to resolve discrepancies, negotiate payment plans if required, and ensure that all outstanding balances are addressed promptly.


Cancellation of Policies: Identify policies with unpaid premiums and initiate cancellations in accordance with company policies, liaising with relevant teams to minimise risk and ensure compliance.


Collaboration: Partner with the Finance team, producing brokers, and other internal stakeholders to ensure that financial procedures run smoothly, that any issues are resolved efficiently, and that accurate reporting is maintained.


Ad hoc Insurance Broking Requests: Support the broader Wholesale business by providing financial insights, assistance with queries, and ad hoc reporting as required by internal teams or broker partners.


Continuous Improvement: Identify opportunities to streamline credit control processes, improve reporting, and enhance overall efficiency of the financial workflow.


IBA Credit Controller – Key requirements
Proven experience in a credit control or similar finance role, ideally within an IBA or London Market environment.
Strong understanding of credit control processes, including managing aged debt, settlements, and policy cancellations.
Knowledge of accounting systems and account reconciliation processes.




Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.