Commercial Account Handler
North London 35k to 50k DOE + bonus
Must have previous experience
An established insurance brokerage is seeking an experienced Commercial Account Handler to join its professional and client-focused team. This is an excellent opportunity for an individual with strong technical insurance knowledge and a passion for delivering exceptional service to Commercial clients.
The Role of the Account Handler
The Commercial Account Handler will play a key role in supporting a portfolio of Commercial clients, acting as a primary point of contact and ensuring insurance arrangements are managed accurately and compliantly. The role requires strong attention to detail, excellent communication skills, and a solid understanding of Commercial insurance products and regulations.
Key Responsibilities
*Build and maintain strong relationships with Commercial clients
*Act as the main point of contact for client enquiries, renewals and mid-term adjustments
*Provide tailored advice based on clients’ insurance needs and risk profiles
*Manage policy documentation, endorsements and certificates with a high level of accuracy
*Liaise with underwriters to negotiate and secure appropriate coverage terms
*Analyse risk exposures to identify gaps and opportunities for improved coverage
*Ensure all policies comply with industry regulations and contractual obligations
*Maintain accurate and well-organised electronic client files using Acturis
*Prepare reports and insurance portfolio reviews for clients
*Identify opportunities for cross-selling and upselling insurance products
*Conduct peer quality checks to minimise errors and maintain compliance standards
*Keep up to date with industry developments, regulatory changes and best practices
Experience & Skills Required for the Account Handler
*Strong knowledge of Commercial insurance products
*Good understanding of underwriting principles and industry regulations
*Proven experience using Acturis insurance software (or smila)
*Proficiency in Microsoft Office Suite
*Excellent communication and interpersonal skills
*Strong attention to detail and organisational ability
*Ability to work collaboratively with colleagues and stakeholders
*Professional, ethical and compliance-focused approach
What’s on Offer to the Account Handler
*A supportive and collaborative working environment
*Exposure to a varied Commercial client portfolio
*Ongoing training and professional development
*A role offering stability, responsibility and career progression
This position is ideal for a Commercial Account Handler seeking to develop their career within a respected brokerage environment that values quality, accuracy and client service.