Business Process Manager
*Hourly Pay: £17.37 per hour
*Location: Hybrid
*Job Type: Contract (6 months with potential to go permanent)
*Start Date: 15th April
*End Date: 15th of November
We are seeking a Business Process Manager to join our IELTS Operations function. This role is crucial for supporting the Operations & Assessment Management Team (OMT) across the IELTS partnership, including Cambridge, British Council, and IDP. The ideal candidate will play a key role in coordination and governance, ensuring effective management and operational excellence.
Day-to-day of the role:
*Coordinate senior stakeholder meetings, including OMT and related forums.
*Manage agendas, actions, and ensure timely follow-ups.
*Produce high-quality meeting notes and summaries.
*Support document management and governance processes.
*Ensure visibility and tracking of key decisions and actions.
*Act as a central coordination point across multiple senior stakeholders.
Required Skills & Qualifications:
*Highly organised and structured with strong attention to detail.
*Comfortable working with and coordinating very senior stakeholders.
*Confident in influencing and following up to drive actions to closure.
*Strong written communication skills, particularly in notetaking and summarisation.
*Able to manage multiple workstreams and priorities simultaneously.
*Experience in governance, operations, or business coordination roles in complex, multi-stakeholder environments is highly advantageous.
Benefits:
*Flexible working hours.
*Hybrid working model.
*Opportunity for contract extension or permanent position based on performance.
To apply for this Business Process Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.