Do you have experience in administrator and good with IT computer skills? We are currently hiring for a and Administrator in Birmingham area.

Role: Administrator
Job Type: Contract
Salary: £12.90 p.h
Location: Birmingham
Working hours: 37 hours/week
Key Responsibilities
*Student Communication & Enquiry Handling:
*Respond promptly and professionally to enquiries via phone, email, and WhatsApp.
*Send and manage WhatsApp communications via web browser.
*Provide clear, friendly, and supportive guidance to students navigating the enrollment process.
On-Campus Enrollment Support:
*Assist with daily enrollment activities across both campuses.
*Check in students, direct them appropriately, and maintain efficient flow through the enrollment area.
*Print and issue student ID cards.
*Prepare the enrollment environment, including equipment and materials.
Administration & Data Accuracy:
*Maintain accurate student records.
*Support on boarding, compliance, and documentation processes.
*Adhere to data protection and confidentiality requirements.
Teamwork & Cross-Campus Collaboration:
*Work closely with colleagues to deliver high-quality enrollment services
*Share updates and insights to support continuous improvement.
Person Specification
Essential:
*Strong IT skills and confidence using digital systems.
*Excellent customer service and communication skills.
*Ability to work independently and manage time effectively.
*Comfortable working on-site every day from January.
Desirable:
*Previous customer service, administrative, or student-facing experience.
*Ability to manage high enquiry volumes under pressure.
*Strong organizational skills and attention to detail.
*Friendly, approachable, and proactive attitude.
What This Role Offers
*A central role in a key student lifecycle activity.
*Experience within a supportive university environment.
*Skill development in communication, administration, and student services.
*A stable temporary contract through November 2026.
Randstad Business Support is acting as an Employment Business in relation to this vacancy.