The Productivity Manager is responsible for driving sustainable labour efficiency across all the operations of this hospitality / retail business. The role bridges central labour models and operational delivery, ensuring productivity improvements are sustained over time.
KPIs
*Productivity and efficiency
*Payroll budgets
*Right People, Right Place and Right Time
Key Knowledge/Experience & Qualification Requirements
*Strong understanding of operational productivity principles, workforce planning and labour optimisation
*Knowledge of performance metrics, KPIs and data driven decision making
*Understanding of budgeting, cost control and financial performance management
*Experience of analysing labour models, scheduling efficiency and demand forecasting
*Knowledge of change management principles and continuous improvement
*Advanced Excel data analysis capability
*Effective communication at all levels
*Ability to manage multiple priorities and adapt quickly to changing requirements
*Proven experience in productivity operations (retail desirable)
*Experience in influencing senior stakeholders