Business Administrator
other jobs Reed
Added before 7 hours
- England,North West,Greater Manchester
- Full Time, Permanent
- £26,000 per annum, inc benefits
Job Description:
Job Title: Business Administrator & Customer Support Agent
Salary: £26,000
Hours: Full times hours (37.5) permanent.
Location: Office Based, Manchester
Hours: Monday to Friday 9.00am -5.30pm
Reed are currently working with one the UK’s leading property surveyors who are currently looking for a Business Administrator/ Customer Support Agent to join their team on a permanent basis.
The purpose of this role is to support various areas/teams in the day-to-day operations to support the customer journey.
You will be responsible with admin related tasks; you will be expected to attend meetings and take calls with the aim of improving the overall journey for the customer.
Key Responsibilities:
*Administration: Providing administrative to support across the teams and to the customers
*Data Management: Maintain and update customer records, ensuring accuracy and compliance with company policies.
*Document Handling: Prepare, format, and distribute reports and correspondence
*Meeting Support: Schedule, coordinate, and attend meetings
*Customer Communications: Handle inbound and outbound queries via email, phone, and online platforms, ensuring prompt and professional responses.
*System Administration: Work across multiple platforms to enter, track, and retrieve data efficiently.
*Collaboration & Coordination: Liaise with multiple departments to facilitate seamless communication and teamwork.
*Customer Journey Enhancement: Analyse customer interactions and feedback to improve service and administrative processes.
*Retention & Relationship Management: Maintain strong business relationships and problem-solve effectively.
Benefits of Joining Our Team
*Generous Holiday Package: Including bank holidays and your birthday off.
*Health & Wellbeing Support: Access to wellness initiatives.
*Pension Scheme: Secure your future with our competitive pension offer.
*Employee Engagement: Be part of a vibrant and rewarding workplace culture.
*Annual Awards Ceremony: Celebrating achievements, fully funded by the business.
*Career Progression: Opportunities for personal and professional growth.
*Comprehensive Training: One-week induction followed by structured training.
*Team Environment: Work with an experienced, supportive, and fun-loving team.
Salary: £26,000
Hours: Full times hours (37.5) permanent.
Location: Office Based, Manchester
Hours: Monday to Friday 9.00am -5.30pm
Reed are currently working with one the UK’s leading property surveyors who are currently looking for a Business Administrator/ Customer Support Agent to join their team on a permanent basis.
The purpose of this role is to support various areas/teams in the day-to-day operations to support the customer journey.
You will be responsible with admin related tasks; you will be expected to attend meetings and take calls with the aim of improving the overall journey for the customer.
Key Responsibilities:
*Administration: Providing administrative to support across the teams and to the customers
*Data Management: Maintain and update customer records, ensuring accuracy and compliance with company policies.
*Document Handling: Prepare, format, and distribute reports and correspondence
*Meeting Support: Schedule, coordinate, and attend meetings
*Customer Communications: Handle inbound and outbound queries via email, phone, and online platforms, ensuring prompt and professional responses.
*System Administration: Work across multiple platforms to enter, track, and retrieve data efficiently.
*Collaboration & Coordination: Liaise with multiple departments to facilitate seamless communication and teamwork.
*Customer Journey Enhancement: Analyse customer interactions and feedback to improve service and administrative processes.
*Retention & Relationship Management: Maintain strong business relationships and problem-solve effectively.
Benefits of Joining Our Team
*Generous Holiday Package: Including bank holidays and your birthday off.
*Health & Wellbeing Support: Access to wellness initiatives.
*Pension Scheme: Secure your future with our competitive pension offer.
*Employee Engagement: Be part of a vibrant and rewarding workplace culture.
*Annual Awards Ceremony: Celebrating achievements, fully funded by the business.
*Career Progression: Opportunities for personal and professional growth.
*Comprehensive Training: One-week induction followed by structured training.
*Team Environment: Work with an experienced, supportive, and fun-loving team.
Job number 3635468
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