Technical Support Engineer - UX
other jobs Proactive Appointments
Added before 7 Days
- England,South East,Surrey
- Full Time, Contract
- £200 - £215 per day
Job Description:
Technical Support Engineer – UXInside IR35
Hybrid working
Our client is seeking a talented and customer-focused Technical Support Engineer with strong UX skills to join their team. In this role, you will act as a trusted customer advocate, supporting users and administrators of our platform while delivering exceptional support experiences.
You’ll work at the intersection of user experience and technical support—resolving complex issues, improving processes, and helping shape best practices across the organisation.
Frontend / UX & Development Skills required*UI development or support experience
*Experience with two or more of the following:Ability to read and debug Java and JavaScript (JavaScript coding is a plus)
*CSS, AJAX, ReactJS, GraphQL, AngularJS
*Mobile application development
*Experience using browser developer tools for troubleshooting
Experience & Technical Skills*Experience providing SaaS-based technical support
*Strong troubleshooting skills, including diagnosing performance-related issues
*Experience with tools such as Eclipse, Splunk, Xcode, Android Studio, or Sauce Labs
Additional Technical Knowledge
*Strong understanding of cloud/web application architecture
*Scripting experience (JavaScript, Python, Perl, Unix Shell, Windows Shell)
*Experience with relational databases (e.g. MySQL, Oracle)
*Experience with object-oriented programming (Java preferred)
*Familiarity with Linux/Unix or Microsoft Server environments
*Mobile application support experience (desirable)
Qualifications*Bachelor’s degree in Computer Science or a related field
OR
*2+ years of experience in technical support or software development
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Hybrid working
Our client is seeking a talented and customer-focused Technical Support Engineer with strong UX skills to join their team. In this role, you will act as a trusted customer advocate, supporting users and administrators of our platform while delivering exceptional support experiences.
You’ll work at the intersection of user experience and technical support—resolving complex issues, improving processes, and helping shape best practices across the organisation.
Frontend / UX & Development Skills required*UI development or support experience
*Experience with two or more of the following:Ability to read and debug Java and JavaScript (JavaScript coding is a plus)
*CSS, AJAX, ReactJS, GraphQL, AngularJS
*Mobile application development
*Experience using browser developer tools for troubleshooting
Experience & Technical Skills*Experience providing SaaS-based technical support
*Strong troubleshooting skills, including diagnosing performance-related issues
*Experience with tools such as Eclipse, Splunk, Xcode, Android Studio, or Sauce Labs
Additional Technical Knowledge
*Strong understanding of cloud/web application architecture
*Scripting experience (JavaScript, Python, Perl, Unix Shell, Windows Shell)
*Experience with relational databases (e.g. MySQL, Oracle)
*Experience with object-oriented programming (Java preferred)
*Familiarity with Linux/Unix or Microsoft Server environments
*Mobile application support experience (desirable)
Qualifications*Bachelor’s degree in Computer Science or a related field
OR
*2+ years of experience in technical support or software development
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job number 3651307
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Company Details:
Proactive Appointments
Company size: 20–49 employees
Industry: Recruitment Consultancy
With 30 years of experience, Proactive.IT Appointments are at the forefront of the IT recruitment sector. Established in 1991, we have become the pref...