Production Support Engineer - Trading Systems


This is a rare chance to join the technology backbone of one of the world’s most ambitious digital asset firms - a company that operates at the intersection of institutional finance and crypto markets, moving serious capital across global venues every day.
The team supporting their trading and risk infrastructure needs a sharp, independent engineer who thrives in fast-moving environments. When the market is open, every second counts - and your instincts, speed, and depth of knowledge are what keep things running. This is not a service desk. You will be deep in logs, databases, and systems alongside traders and engineers - hunting root causes, not managing queues.


Key Responsibilities

*Lead investigation and resolution of production incidents across trading and risk systems
*Dig into logs, SQL, and system metrics to find root causes - not just symptoms
*Work directly with traders, quant teams and developers during live incidents
*Support order flow, execution pipelines, market data feeds, and trade lifecycle processes
*Build automation and tooling that eliminates repetitive manual operations
*Improve monitoring, observability, and alerting across the stack
*Participate in on-call and out-of-hours incident response


Key skills

*Linux / Unix environments
*SQL for investigation and debugging
*Production incident troubleshooting
*Monitoring tools - Geneos, Splunk, Dynatrace
*Scripting and automation - Python, Bash


Highly valued experience

*FIX protocol
*Exchange connectivity and market data systems
*Messaging systems - Kafka, Solace, Tibco, MQ
*Order management systems (OMS / EMS)
*Trading platform infrastructure
*Understanding of trading lifecycle and order flow