Membership Assistant Temp - £23.74 per hour (£40 000 equivalent).
This role is fully office based, 5 days per week in London, King’s Cross. Working 32.5 hours per week. Duration is until the end of the year, with possible extension or permanent offer.
Join a dynamic head office team where no two days are the same. As a Membership Assistant, you’ll play a key role supporting members and helping deliver an exceptional service experience.
You’ll be a first point of contact. This varied role offers a high level of autonomy, combining membership support with administrative work. Experience of working in Membership, combined with CRM database exposure would be a real bonus.


Main Responsibilities:
*Support membership from applications and renewals to reinstatements.
*Deliver excellent member service through clear communication.
*Provide. efficient query handling.
*Manage records, payments and Direct Debit processes with accuracy.
*Handle cancellations and retention activity.
*Coordinate applications for cards & student memberships.
*Maintain data integrity through regular audits.
*Produce reports.
*Act as a key contact for member enquiries.
*Coordinate meetings, events and diaries for officials and committees.
*Prepare agendas & meeting packs.
*Maintain organised filing systems and provide general administrative assistance


You’ll be at the centre of a people-focused environment - making a real impact on member experience, while gaining exposure to a wide range of organisational activities. It’s an ideal opportunity for someone who thrives on variety, enjoys problem-solving and wants to contribute to meaningful work.