Sales Support Executive, Established Safari Company are looking for a new Sales Support Executive to join their small specialist team and provide administrative support in the production and execution of their tailormade journeys to Africa. A salary of 28K-35K is on offer dependent upon experience and both hybrid and fully remote working is possible.

Sales Support Executive Responsibilities:
*Support sales colleagues across all stages of the client journey
*Deliver consistently high standards of customer care
*Check service availability and prepare quotations
*Track booking deadlines and confirm arrangements
*Finalise travel plans and secure all trip components
*Maintain accurate, up-to-date records in the client portal and internal systems
*Perform quality checks to ensure completeness
*Identify opportunities for additional sales
*Manage invoicing and process payments across platforms
*Issue tickets and prepare clients ahead of departure
*Coordinate with local partners to confirm services and resolve issues
*Work with sales teams to handle requests and resolve problems throughout the trip lifecycle
*Recommend improvements to systems and client experience
*Arrange upgrades, confirm with suppliers, and ensure correct billing
*Send pre-departure welcome packs
*Manage post-trip feedback and share insights internally
*Confirm special arrangements and key celebrations with accommodation providers
*Provide out-of-hours assistance when required
Sales Support Executive Experinec Required:
*Experience working within a comparable role with the travel sector – essential
*Strong Knowledge of logistics on the ground in Africa - desirable
Operations Executive Additional Information:
*Working hours 9.00am – 5.30pm, Monday to Friday
*20 days holiday plus bank holidays, rising a day per year worked to a maximum of 25
*Birthdays off
*Contributory pension
If you are interested in the above Sales Support role and you fit the criteria please send your CV to