Facilities Admin Co-ordinator
  • England,South East,Buckinghamshire
  • Full Time, Permanent
  • £28,000 per annum
Job Description:
Job Overview: Looking after a key client taking calls from tenants regarding maintenance problems/issues and arranging an engineer to attend the property within set service level agreements.
You will have experience working within a customer centred environment, displaying team work - yet capable of lone working when needed. You will be self-motivated, have good communication and negotiation skills, be highly organised and enjoy a busy working environment with no day the same. You must be first class organiser and a common-sense thinker!
Hours: Office based Monday - Friday / 9.00am - 5:30pm with 30 mins for lunch.
Location: Head Office in Milton Keynes (Stony Stratford)
Benefits: 25 days paid holiday (exc. Bank holidays), Birthday Day-off, government pension scheme (NEST), overtime available, free parking, team building days/nights out. Bonuses subject to business and personal performance. Rota for extra day off every few weeks.
Main Role: Facilities Management
You will be reliable and flexible and have a positive approach to work.
Full training on their system will be delivered, during induction.
Duties include but are not limited to the following;
*Taking maintenance calls from tenants and operatives (by email and over the phone) You must have a good telephone manner.
*Organising the maintenance work to be carried out
*Ability to prioritise different repair/maintenance works (from replacing a loo seat to managing the installation of a new roof!)
*Dealing with contractors, obtaining quotes for larger projects that need to be carried out and issuing purchase orders
*Maintaining records on our bespoke in-house database
*Typing, amending and updating various reports
*Check and maintain Outlook client Inboxes
*Process contractor and client invoices
*Building a rapport with people, clients and contractors at all levels
*Attending to queries should they arise with a good sense of problem solving
*General admin support
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).
Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.
Job number 3653256

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Company Details:
Quality Personnel Services Limited
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The Quality Personnel Team are all Recruitment and Employment Confederation (REC) Qualified Professionals and can assist with all forms of recruitment...
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