SIPP Technical Specialist
Permanent
London/Hybrid


PURPOSE:
This role within Operations is responsible for providing technical support to the SIPP Service Team, reporting into the SIPP Service Team Manager. This will specifically focus on delivering a high level of service standards by meeting all the expected regulatory standards of the regulators.


This role is expected to build positive and lasting relationships between the companies departments, its clients and our outsourecd administration partner.


RESPONSIBILITIES:


Oversight
· Production of daily / weekly / monthly reporting to measure volumes and productivity
· Measure, monitor and report on the effectiveness of all SIPP operational processes and procedures internally and with the outsourced administration partner
· Regular visits to outsourced administration partner to undertake oversight, training, development and relationship building
· Provide a comprehensive monthly reporting pack for the SIPP Trustee & Governance Committee
· Ensure that all regulatory reporting is completed on time and to a high standard
· Manage, monitor and report SIPP operational risks appropriately on a regular basis, minimising reputational damage and costs




SIPP Administration
· Create and maintain procedures to ensure we operate in a compliant and efficient manner
· Provide SIPP Administration cover to the team, especially during busy periods
· Assist reconciliation team and outsourced administration partner with rec breaks and queries
· Provide specialist knowledge, support and training to operational and client facing teams
· Identify new / changes to procedures - draft and discuss changes where necessary for approval
· Participate in any projects and relevant business initiatives
· Act as point of contact for external advisers on complex SIPP queries




Regulatory
· Ensure that all regulatory reporting is completed on time and to a high standard
· Remain knowledgeable of market and industry trends and all aspects of the SIPP market
· Provide understanding of all key SIPP regulatory responsibilities to the rest of the business and ensuring that all new regulations are implemented in a timely fashion.


Other
· Drive forward SIPP process improvements and change to ensure operational efficiencies
· Participate in any projects and relevant business initiatives
· Build good and lasting relationships with clients (internal and external) and understand their motivations
· Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns
· Adhere to procedures and policies ensuring they are reviewed and signed off on an annual basis






KNOWLEDGE:
· Knowledge of the UK Platform market
· Proven experience in SIPP administration at an advanced level
· Strong knowledge of client account records, including AML client ID guidelines
· Understanding and knowledge of MiFID II requirements and internal policies
· Knowledge of Pershing systems is an advantage
· Familiarisation with Dunstan Thomas’ Imago Back Office software desirable