Incentive Manager (Revenues & Benefits)
other jobs Venn Group
Added before 5 Days
- England,London,City of London
- Full Time, Permanent
- £35,530 - £42,361 per annum
Job Description:
Incentive Manager
Hours: Full time (37 hours)
Salary: £35,530 - £42,361 (depending on experience)
Location: Remote
Main duties of the job:
*Lead, manage and motivate the Incentives team to deliver against contractual KPIs and financial targets
*Ensure accurate and timely production of mid-month and end-of-month incentive reporting across all contracts
*Monitor and drive performance across CTAX and NNDR arrears, identifying risks and implementing corrective actions
*Oversee and validate incentive calculations, ensuring transparency and auditability
*Work closely with operational teams (Recovery / R&B) to align activity and maximise collection outcomes
*Manage team performance through regular 1:1s, reviews and coaching
*Support recruitment, onboarding and development of team members
*Handle escalations, client queries and complaints relating to incentive activity
*Ensure all processes are documented, standardised and not reliant on single individuals
*Identify and implement improvements to reporting, automation and data processes
*Support client meetings, providing insight and performance narratives where required
*Ensure compliance with the organisations policies, procedures and data handling standards
The successful candidate must have proven experience in a leadership role within debt recovery / revenues / local government services
Hours: Full time (37 hours)
Salary: £35,530 - £42,361 (depending on experience)
Location: Remote
Main duties of the job:
*Lead, manage and motivate the Incentives team to deliver against contractual KPIs and financial targets
*Ensure accurate and timely production of mid-month and end-of-month incentive reporting across all contracts
*Monitor and drive performance across CTAX and NNDR arrears, identifying risks and implementing corrective actions
*Oversee and validate incentive calculations, ensuring transparency and auditability
*Work closely with operational teams (Recovery / R&B) to align activity and maximise collection outcomes
*Manage team performance through regular 1:1s, reviews and coaching
*Support recruitment, onboarding and development of team members
*Handle escalations, client queries and complaints relating to incentive activity
*Ensure all processes are documented, standardised and not reliant on single individuals
*Identify and implement improvements to reporting, automation and data processes
*Support client meetings, providing insight and performance narratives where required
*Ensure compliance with the organisations policies, procedures and data handling standards
The successful candidate must have proven experience in a leadership role within debt recovery / revenues / local government services
Job number 3655955
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Company Details:
Venn Group
Company size: 250–499 employees
Industry: IT
Why choose Venn Group as your recruitment agency?Venn Group is an acknowledged leader in professional interim recruitment, dedicated to helping our cl...