Enterprise Architect - ServiceNow (Telecoms) | Inside IR35 | 6-Month Contract
We’re working with a leading consultancy on a high-profile telecoms transformation programme and are looking for an experienced Enterprise Architect with deep ServiceNow expertise to join on an initial 6-month contract (likely to extend).
This is a hybrid role, requiring 3 days per week onsite in either London or Reading.
The RoleYou’ll play a key role in shaping and delivering enterprise-scale ServiceNow architecture across a complex telecoms environment. This is a strategic position, driving platform standardisation, governance, and best practice across multiple modules.
Key Responsibilities*Define end-to-end ServiceNow architecture for large-scale enterprise programmes

*Translate business requirements into scalable technical solution designs

*Lead architecture and best practice across key ServiceNow modules, including:
*TSM

*TSOM / ITOM

*IRM / GRC

*SPM

*OMT

*CSM

*HRSD

*SecOps


*Design integrations, data models, workflows, and technical frameworks

*Drive platform governance, standardisation, and scalability across the organisation

Requirements*Proven experience as an Enterprise Architect within the telecoms domain

*Strong exposure to OSS/BSS environments

*Extensive background as a ServiceNow Architect / Solution Architect

*Deep knowledge of multiple ServiceNow modules and platform capabilities

*Demonstrated experience delivering enterprise-scale ServiceNow solutions

*Strong stakeholder engagement and ability to operate at a strategic level

Details*Contract Length: 6 months initial (high likelihood of extension)

*IR35 Status: Inside IR35

*Location: Hybrid - 3 days onsite (London or Reading)

*Start: ASAP