The Fulfilment Lead is responsible for the end-to-end operation of a system-controlled warehouse using Microsoft Dynamics 365 Business Central Advanced Warehouse Management.
The role ensures that all physical warehouse activity is fully directed and controlled by the WMS.
Client Details
My client are a UK leading PLC who require a experience logistics leader to join them in scoping and launching a new distribution centre.
Description
*Warehouse Operations
*Lead daily warehouse operations using Advanced WMS warehouse documents and task queues.
*Ensure no inbound, outbound, or internal movements occur outside Dynamics WMS.
*Plan labour and prioritisation around:
*Warehouse shipments
*Cut-off times
*Directed picking and replenishment demand
*Maintain a safe, efficient, and well-organised warehouse environment.
Inbound Processing: Receipts & Directed Put-Away
*Manage inbound deliveries using Warehouse Receipts.
*Ensure:
*All deliveries are counted, scanned, and registered correctly
*Exceptions (damaged/short deliveries) are handled through approved WMS processes
*Oversee directed put-away, ensuring:
*Stock is placed only in system-assigned bins
*Bin rules, capacities, and zoning are respected
*Ensure inventory is unavailable for picking until receipt and put-away is fully completed and posted.
Bin, Zone & Warehouse Structure Ownership
*Own and maintain the warehouse location, zone, and bin structure in Business Central.
*Ensure bin setup supports:
*Directed put-away logic
*Optimal pick routes
*Safe and compliant storage
*Optimise bin layouts for:
*Fast-moving items
*Bulk vs pick-face separation
*Congestion and travel reduction
*Maintain discipline to avoid mixed or incorrect bin content.
Directed Replenishment
*Ensure picking bins are replenished using WMS-led replenishment tasks.
*Monitor min/max levels and forward pick availability.
*Coordinate replenishment activity to support picking waves and despatch cut-offs.
*Prevent picker downtime caused by poor bin availability or configuration.
Final Stage Processes
*Ensure all assembly and paint line operations meet defined quality specifications, minimising defects, rework, and delays to customer delivery.
*Monitor and manage performance against agreed KPIs, including throughput, right-first-time output, rework levels, and on-time despatch.
*Identify process constraints or inefficiencies across assembly and finishing stages and implement continuous improvement initiatives to enhance flow and productivity.
Outbound Fulfilment: Directed Pick, Pack & Ship
*Control all outbound activity through:
*Warehouse Picks (directed pick)
*Warehouse Shipments
*Ensure:
*Picks are completed accurately against system instructions
*Lot/serial tracking (where applicable) is fully complied with
*Exceptions are resolved using approved WMS processes
*Oversee packing and shipment confirmation to ensure:
*Correct goods are packed to the correct shipment
*Shipments are only posted once physically dispatched
*Coordinate carrier handover so physical despatch matches system status.
Inventory Accuracy, Cycle Counts & Audit
*Maintain real-time inventory accuracy through strict system discipline.
*Lead WMS-based inventory controls including:
*Cycle counting
*Bin counts
*Directed counts (where configured)
*Investigate discrepancies using:
*Warehouse entries
*Bin contents
*Item ledger entries
*Ensure stock adjustments are controlled, approved, and fully documented.
*Support year-end stock take and external audit requirements.
Dynamics WMS System Ownership
*Act as operational owner for Advanced WMS usage within the warehouse.
*Ensure all warehouse SOPs align 1:1 with Dynamics WMS transactions.
*Work with IT / ERP support to:
*Raise and resolve WMS issues
*Participate in UAT for warehouse changes
*Improve configuration, reporting, and efficiency
*Champion a strict "system first, no workarounds" culture.
Leadership & Team Development
*Lead, coach, and develop warehouse supervisors and operatives.
*Ensure all staff are trained and competent in:
*Directed put-away and directed picking
*Correct registration and posting steps
*Exception handling
*Health & safety procedures
*Manage performance, rotas, attendance, and conduct in line with HR policies.
Profile
*Proven experience leading a warehouse operation using ERP-controlled WMS processes.
*Strong hands-on experience with Dynamics 365 Business Central Advanced Warehouse Management, including:
*Warehouse Receipts, Put-away, Picks, and Shipments
*Bin-controlled inventory
*Directed put-away and directed pick
*Strong leadership skills with the ability to enforce process compliance.
*Excellent attention to detail and commitment to stock accuracy.
*Effective collaboration to ensure right-first-time output and continuous improvement initiatives.
Job Offer
Competitive basic salary
Plc benefits package
The chance to lead and shape a new greenfield operation.