To provide support for all aspects of billing of airlines/transport/freight forwarders on a weekly/ monthly basis with extensive customer interaction. Dealing with queries and liaising with the operational team to ensure our customer receive feedback within a short turnaround window. Providingadditionalsupportatmonthendtoensureinvoicesareaccurateandbilledontimeto ensurewemeetthetightdeadline schedule.
*Essential experience - must have worked in an airline / freight forwarder or handling company in billing to ensure understanding of billing revenue i.e. from AWB’s with rates, special handling codes etc.
*Processing of airline invoices/credit notes and rebates using operational accounting system.
*Processing of freight forwarder invoices/credit notes using operational accounting system.
*Processing of transport invoices/credit notes using operational accounting system.
*Handling all customer queries in a timely manner.
*Providing reports for billing to customers and internally.
*Cash reconciliation of credit card payments taken within the warehouse.
*Liaising with customers and internal teams
*Ad hoc tasks as deemed suitable.