We’re looking for compassionate, resilient, and dedicated individuals to join our team.
*Gain real world experience supporting young people with emotional, behavioural, and mental health needs
*Build practical skills that complement degrees in Psychology, Mental Health Nursing, Counselling, Social Work, Criminology, and related fields
*Ideal for mature students seeking a career change into mental health or social care
*Flexible shifts that can work around university timetables or other commitments
What We Offer
*Excellent pay: £15.50-£20 per hour
*Paid mileage for every shift
*Fully funded training, including a £500 TMVA course
*Flexible shift options, including block bookings
*Ongoing training, development, and professional support


Location: Bishop Auckland
Shift Patterns: 8am-8pm (Day) 8pm-8am (Night) 8am-11pm + Sleep-in


About the Role
As a Mental Health Residential Support Worker, you’ll support children and young people living in residential hope who may be experiencing trauma, emotional distress, or mental health challenges. Working within a minimum 2:1 staffing ratio, you’ll help create a safe, stable, and nurturing environment where young people can grow and recover.
Your responsibilities will include:
*Building positive, trusting relationships with young people
*Supporting emotional regulation and mental wellbeing
*Encouraging independence, confidence, and personal development
*Supporting daily routines: school runs, appointments, activities, and bedtime
*Keeping accurate daily records (emotions, routines, behaviours, activities, etc.)
*Identifying and reporting safeguarding concerns
*Supporting with personal care and household tasks when needed
*Managing challenging behaviour with patience, empathy, and resilience
What We’re Looking For
*A caring, professional, and non-judgemental attitude
*Strong communication and problem-solving skills
*Emotional resilience and the ability to remain calm under pressure
*Good attention to detail when writing notes and reports
*Experience in mental health, social care, or youth work (advantageous but not essential)
*Level 3 Health & Social Care qualification (preferred but not required)
*A valid DBS (we can support your application)
*A driving licence is a bonus due to varied locations
What You’ll Gain
*A rewarding role where every day makes a difference
*Experience that strengthens your academic studies and future career
*Competitive hourly pay + mileage reimbursement
*Flexible working patterns to suit your lifestyle or study commitments
*Ongoing training and development to support your professional growth


If you’re ready to support young people’s mental health and want a role that’s both challenging and deeply rewarding, we’d love to hear from you.
IND-HSC