Account Manager
other jobs ISS Support Services
Added before 2 Days
- England,London,City of London
- Full Time, Contract
- £55,000 per annum
Job Description:
Account Manager, Central London
40 hours per week, Monday to Friday
6 month Fixed-Term Contract, £55,000 per annum
About Us
At Livv, we believe that a company’s workplace is the embodiment of its culture, beliefs and aspirations. We design and deliver inspiring workplaces where people want to be – places that work, think and give.
Livv is proud to be a part of ISS Facility Services, a leading global workplace experience and facility management company, with over 100 years’ experience.
About the Role
*Provide inspiring, hands-on leadership, ensuring Workplace Experience, Maintenance, Cleaning and Supplier Management services consistently deliver a seamless, high-quality experience.
*Champion outstanding client and colleague engagement by nurturing strong stakeholder relationships, evolving service delivery, driving CNPS/ENPS excellence and ensuring transparent reporting, contract compliance and financial accountability.
*Lead, develop and empower the Workplace Services team ensuring every team member embodies Livv values and delivers service with pride.
*Embed a culture of safety, innovation and continuous improvement by upholding all Livv and client policies, maintaining full HS&E compliance, adopting new technologies and sustainable practices, and curating meaningful workplace events that enhance the employee experience.
About You
*Proven leadership in managing people and Workplace Experience, Cleaning and Planned/Reactive Maintenance services
*Confident approach to performance management and team development.
*Strong operational judgement with the ability to curate services, innovate, troubleshoot and deliver creative, effective solutions that elevate the workplace experience.
*Expertise in Health & Safety, solid financial acumen, and the ability to prioritise, manage budgets, drive continuous improvement and adapt positively to change.
*Thrives in a fast-paced environment with exceptional communication, time-management and stakeholder-engagement skills, earning credibility and trust from clients, suppliers and colleagues alike.
40 hours per week, Monday to Friday
6 month Fixed-Term Contract, £55,000 per annum
About Us
At Livv, we believe that a company’s workplace is the embodiment of its culture, beliefs and aspirations. We design and deliver inspiring workplaces where people want to be – places that work, think and give.
Livv is proud to be a part of ISS Facility Services, a leading global workplace experience and facility management company, with over 100 years’ experience.
About the Role
*Provide inspiring, hands-on leadership, ensuring Workplace Experience, Maintenance, Cleaning and Supplier Management services consistently deliver a seamless, high-quality experience.
*Champion outstanding client and colleague engagement by nurturing strong stakeholder relationships, evolving service delivery, driving CNPS/ENPS excellence and ensuring transparent reporting, contract compliance and financial accountability.
*Lead, develop and empower the Workplace Services team ensuring every team member embodies Livv values and delivers service with pride.
*Embed a culture of safety, innovation and continuous improvement by upholding all Livv and client policies, maintaining full HS&E compliance, adopting new technologies and sustainable practices, and curating meaningful workplace events that enhance the employee experience.
About You
*Proven leadership in managing people and Workplace Experience, Cleaning and Planned/Reactive Maintenance services
*Confident approach to performance management and team development.
*Strong operational judgement with the ability to curate services, innovate, troubleshoot and deliver creative, effective solutions that elevate the workplace experience.
*Expertise in Health & Safety, solid financial acumen, and the ability to prioritise, manage budgets, drive continuous improvement and adapt positively to change.
*Thrives in a fast-paced environment with exceptional communication, time-management and stakeholder-engagement skills, earning credibility and trust from clients, suppliers and colleagues alike.
Job number 3665450
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