Business Quality Manager
other jobs mbf.
Added before 2 Days
- England,London,City of London
- Full Time, Permanent
- £55,000 - £65,000 per annum
Job Description:
A well-established private bank is seeking a Business Standards & Quality Manager to join its Compliance / Training & Competence (T&C) function. This is an excellent opportunity for a Paraplanner or suitability reviewer looking to transition into a broader compliance-focused role, with clear progression into a T&C Supervisory position over time.
The Role
You will play a key role in ensuring high standards of advice and documentation across the business through detailed client file reviews. Working closely with advisers and T&C Supervisors, you will provide valuable feedback, identify trends, and contribute to training and coaching strategies.
Key responsibilities include:
*Conducting client file reviews to assess advice suitability and documentation quality
*Delivering constructive feedback to advisers and identifying performance trends
*Supporting T&C Supervisors with oversight and coaching initiatives
*Maintaining and enhancing T&C processes and supervisory documentation
*Assisting with projects and technical support alongside senior stakeholders
*Ensuring adherence to regulatory standards and internal compliance frameworks
About You
*Experience in paraplanning, file review, or advice suitability assessment
*Understanding of the Training & Competence (T&C) framework (desirable)
*Knowledge of COBS, ICOBS and/or MCOB
*Strong analytical skills with the ability to assess complex cases
*Excellent communication skills, both written and verbal
*Highly organised with the ability to manage workloads independently
*Proactive, detail-oriented, and comfortable working with stakeholders across the business
Qualifications
*Level 4 Diploma (or equivalent) in Financial Planning or Investment Management required
What’s on Offer
*Competitive salary (£55k–£65k, with potential flexibility)
*Discretionary bonus
*Comprehensive benefits package (including private healthcare, pension, life assurance)
*Hybrid working model (4 days office-based)
*Strong career progression within the T&C / Compliance function
This is a fantastic opportunity to move into a strategic compliance role within a highly reputable banking environment, offering both variety and long-term career development.
The Role
You will play a key role in ensuring high standards of advice and documentation across the business through detailed client file reviews. Working closely with advisers and T&C Supervisors, you will provide valuable feedback, identify trends, and contribute to training and coaching strategies.
Key responsibilities include:
*Conducting client file reviews to assess advice suitability and documentation quality
*Delivering constructive feedback to advisers and identifying performance trends
*Supporting T&C Supervisors with oversight and coaching initiatives
*Maintaining and enhancing T&C processes and supervisory documentation
*Assisting with projects and technical support alongside senior stakeholders
*Ensuring adherence to regulatory standards and internal compliance frameworks
About You
*Experience in paraplanning, file review, or advice suitability assessment
*Understanding of the Training & Competence (T&C) framework (desirable)
*Knowledge of COBS, ICOBS and/or MCOB
*Strong analytical skills with the ability to assess complex cases
*Excellent communication skills, both written and verbal
*Highly organised with the ability to manage workloads independently
*Proactive, detail-oriented, and comfortable working with stakeholders across the business
Qualifications
*Level 4 Diploma (or equivalent) in Financial Planning or Investment Management required
What’s on Offer
*Competitive salary (£55k–£65k, with potential flexibility)
*Discretionary bonus
*Comprehensive benefits package (including private healthcare, pension, life assurance)
*Hybrid working model (4 days office-based)
*Strong career progression within the T&C / Compliance function
This is a fantastic opportunity to move into a strategic compliance role within a highly reputable banking environment, offering both variety and long-term career development.
Job number 3665951
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Company Details:
mbf.
mbf. was originally established as an agency which wanted to differentiate itself from the norm. In 2012 our business was set up with the primary focu...