Broker Sales Team Leader - Volkswagen Stockport Fleet Hub
£60,000 OTE (uncapped earnings)
Fun, exciting, rewarding work. Join us for the ride.
As a Team Leader – Broker Sales Support, you will lead, support, and develop our Broker Sales Support team, ensuring outstanding service delivery to our broker partners while maximising sales opportunities, compliance, accuracy, and operational efficiency.
As part of a successful, global automotive group, you’ll broaden your leadership experience across teams, systems, and brands. With the right support from us, you’ll have the opportunity to progress your career as high as you aspire to go.
What we can offer you
*Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
*Save money every day with our exclusive retail discounts
*Drive a great deal with discounts on new and used cars, plus servicing offers
*Plan for the years ahead with our company pension scheme
*Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
*Commute for less with our cycle-to-work scheme
*Prioritise your wellbeing with dedicated support for you and your family
*24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
*Make a difference with a paid day to volunteer in your community
*Invest in your future with our company share purchase plan
*Earn financial rewards when you refer a friend to join the team
*Keep learning and growing with our training and development opportunities for everyone.
*Life assurance with the option to increase cover
*We’re open to flexible working options – just ask
What you’ll do day to day
*Lead, coach, and support the Broker Sales Support team to deliver high-quality, consistent service
*Alongside leading the team, remain actively involved in day-to-day quoting and selling to broker customers, personally managing sales opportunities to drive revenue and performance
*Manage and balance workflow to ensure SLAs and performance targets are achieved
*Conduct 1:1s, performance reviews, and development conversations
*Act as the escalation point for team members and broker partners
*Oversee the accuracy of quotations, renewals, and documentation
*Ensure the team provides competitive, compliant quotations to broker partners
*Support the development of strong broker relationships to drive sales growth
*Promote stock campaigns and offers as directed by the Fleet Sales Manager
*Oversee renewals activity to maximise customer retention
*Ensure full adherence to FCA, GDPR, brand, and company compliance
*Conduct regular quality and compliance checks on pricing and documentation
*Support audit readiness, process reviews, and continuous improvement initiatives
*Ensure team competency across funder platforms and internal systems
*Identify efficiency improvements and implement process enhancements
*Provide KPI reporting and performance insights to the Fleet Sales Manager
*Oversee new starter onboarding and training
*Promote professionalism, responsiveness, and a strong customer-focused culture within the team
Helpful skills and qualifications
Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.
*Sales experience (automotive experience preferred)
*Proven supervisory or team leadership experience
*Strong experience of working with multiple IT systems
*Excellent organisational skills and attention to detail
*Ability to work under pressure and manage tight deadlines
*Strong customer service and stakeholder management skills
*Confident, professional, and commercially minded approach
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.