Our client, a well-established and growing logistics provider, is seeking an experienced Multi-Modal Freight Operations Clerk with a strong background in ocean freight. This is an excellent opportunity for a detail-oriented and customer-focused professional to join a fast-paced operations team.
Key Responsibilities
*Manage end-to-end ocean freight shipments, including import and export operations
*Coordinate multi-modal transport movements (sea, road, and air where required)
*Complete full and accurate customs entries in line with current regulations
*Liaise with shipping lines, hauliers, customs authorities, and internal teams
*Provide exceptional customer service, acting as a key point of contact for clients
*Monitor shipment progress and proactively resolve any issues or delays
*Prepare and process invoicing and billing, ensuring accuracy and timeliness
*Maintain compliance with all relevant industry and customs regulations
Key Requirements
*Proven experience in a freight forwarding
*Strong ocean freight knowledge (essential)
*Experience completing full customs entries independently
*Familiarity with multi-modal transport operations
*Excellent customer service and communication skills
*Strong attention to detail and ability to work under pressure
*Experience with billing and invoicing processes
*Proficiency in relevant freight and customs software systems
Hours Monday - Friday 7.00am - 16.00pm / Monday - Friday 8.00am - 17.00pm