We are looking for a skilled and customer-focused Joiner to join HMS, part of Torus Group. You’ll play a key role in delivering a high-quality, efficient and responsive service to our customers, working across occupied and void properties. You’ll carry out a wide range of joinery works and associated multi-skilled tasks, contributing to our "one job, one visit" approach while maintaining the highest standards of workmanship, safety and customer care.

What You Will Be Doing:*Carry out all aspects of internal and external joinery, including plastic and composite products, maintenance and remedial works
*Undertake associated trade tasks (e.g. basic plastering, tiling and plumbing) to support efficient service delivery
*Plan and organise work effectively to meet priority response times and performance targets
*Work within scheduled appointment systems, liaising directly with customers and colleagues
*Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines
*Supervise and support apprentices or trainees when required
*Use IT and mobile devices to receive instructions, complete work orders and order materials
*Ensure accurate completion of all documentation and system updates
*Drive and maintain a company vehicle, stock and equipment responsibly
*Manage materials efficiently, minimising waste and delays
*Comply fully with Health & Safety requirements and safe systems of work
*Participate in training, development and competency programmes
*Work collaboratively with schedulers, planners, customer liaison officers and contractors
*Take part in an out-of-hours rota when required (additional payment applies)
What We’re Looking For:*NVQ Level 2 (or equivalent) in Joinery or relevant craft discipline
*CSCS card at the appropriate level
*Experience in multi-skilled trade activities
*Full UK or EU driving licence
*Completed apprenticeship (time served)
*Proven experience in joinery, building maintenance and construction
*Strong customer service skills
*Ability to work independently with minimal supervision
*Good communication skills and a customer-focused approach
*Experience supervising or supporting apprentices
Interview Process:*Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview.
Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
*Right to work verification
*Qualification certificate check
*2x Completed references
*OH Health Questionnaire – Fit For Work
*DBS check (if required for role)
*Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

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