Job Title: Administrator
Location: Staffordshire (Office-based)
Contract: Temporary – 4 months
Start Date: ASAP
Pay 28k
Working Hours:
20 hours per week
*Preferred: 4 hours per day across 5 days
*Alternatively: 5 hours per day across 4 days (flexible)
Role OverviewWe are looking for a highly organised Administrator to provide essential support to a busy team. This role focuses on a variety of administrative tasks, ensuring processes run smoothly and efficiently on a day-to-day basis.
Key Responsibilities*Preparing and issuing documentation, including letters and statements
*Managing document processes such as printing, scanning, and digital requests (e.g. DocuSign)
*Maintaining and updating records, ensuring accuracy across systems
*Processing updates to customer details, including bank information and Direct Debit mandates
*Monitoring shared inboxes and responding to queries in a timely and professional manner
*Handling general correspondence, including drafting and sending letters
*Supporting with routine administrative tasks and process-driven activities
*Assisting with data management and allocation tasks
*Providing overall administrative support to ensure team efficiency
Candidate Requirements*Strong administrative experience within a busy office environment
*Excellent organisation skills with a high level of attention to detail
*Confident working with both digital systems and paper-based processes
*Ability to manage multiple tasks and follow structured processes
*Strong communication skills, both written and verbal
*Proactive and reliable, with a positive approach to work
Desirable (Not Essential)*Previous experience in a collections, credit control, or financial services environment
Additional Information*This is a fully office-based role
*No additional equipment required
If this role sounds of interest, please do apply!