Ticketing Manager, Ticketing Team Leader – Aviation | GDS | Airline Fares | Leadership
Fulham, London
Aviation / Travel / Ticketing
Salary £35-40k
If you’re currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham.
You’ll sit at the heart of operations, overseeing the ticketing team, ensuring workflows run smoothly, and working closely with airlines, reservations, and e-commerce clients to maintain efficiency, accuracy, and service levels.
What you’ll be doing:*Overseeing the ticketing team and overall ticketing function to include 1-1s for a small team of 3
*Managing GDS queues including schedule changes, reissues, general and web bookings
*Handling airline schedule changes and ensuring timely communication and amendments
*Overseeing ticketing deadlines, reissues, and fare compliance
*Managing ADM and ACM processes end-to-end
*Working with GDS providers such as Amadeus, Galileo, and Sabre
*Managing and loading specialist fares including NDC, IT, cruise, corporate, and one-way fares
*Monitoring TINS reports and system interfacing
*Supporting airline training for reservations teams
*Building relationships with e-sales clients and airline partners
*Supporting disruption handling and participating in an out-of-hours rota
What we’re looking for:*Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticketing Consultant with leadership qualities
*Strong knowledge of GDS systems including Amadeus, Galileo, or Sabre
*Solid understanding of airline fares, ticketing, reissues, and schedule changes
*Experience with NDC, corporate fares, cruise fares, and global distribution systems
*Confidence managing ADM and ACM processes
*Strong attention to detail and organisational skills
*Analytical and problem-solving ability
*Strong communication skills and a customer-focused approach
*Ability to manage multiple priorities in a fast-paced environment
Why apply:*Opportunity to step into or build on a leadership role within aviation ticketing
*Exposure to global airlines and complex fare structures
*Chance to influence processes and drive operational improvements
*Collaborative and fast-paced working environment
Ideal for someone stepping up from a Ticketing Team Leader role or an established Ticketing Manager looking for a hands on role
Interested and have this kind of experience in airline ticketing ? then send your cv to quoting ref 60614
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