The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rolling rota of waking night shifts (9:30PM - 8AM). You will work every other weekend. Temporary cover is required for approximately 3 months.

In this position, you will be expected to;
- Conduct welfare checks on all clients
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
- Carry out cleaning duties
- Cover reception, including answering phone calls
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
- Maintain clear, accurate records
- Manage the security of the building

To apply for this role, you must have;
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
- Experience of conducting welfare checks
- Experience of managing challenging behaviour, including responding calmly to emergencies and crisis
- Strong literacy, numeracy and IT skills and ability to take notes
- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development