Our prestigious client based in modern spacious offices in Poole is looking for a Maintenance Project Manager to join the busy office-based team.
We’re looking for an experienced Project Manager to join our office-based Cruise division, supporting our Cruise ship maintenance team.


What you will be doing as the Project Manager:
This role is responsible for ensuring that the CBN product presents and continually performs well on all client vessels.


Duties of the Project Manager:
*Line management of engineering team, ensuring they have the skills, capability, equipment and qualifications to perform their duties.
*Manage all travel and accommodation requirements for the engineering team, ensuring sufficient time allocated for breaks and time in lieu (accurately recorded).
*Ensure the service and maintenance programme is scheduled is planned effectively in agreement with the client.
*Develop and implement a maintenance reporting structure ensuring full visibility and transparency on issues to be resolved.
*Create and maintain mechanisms for effective follow-ups to ensure timely delivery and accountability.
*Visit completed installations to handover to maintenance team, introducing the team and ensuring client contacts are satisfied with final installation before handover.
*Manage CBN email inbox and be responsible for communication with assigned vessels.
*Record any issues on the issues log, using the RAG process and take ownership of issues through to resolution.
*Build and communicate project plans with key milestones for each onboarding, ensuring stakeholder alignment.
*Provide weekly progress updates internally and externally, flagging risks and proposing solutions.
*Prepare monthly customer reports, including engineer visit summaries, usage analysis, and cost breakdowns.
*Update and maintain the budget tracker following each service visit.
*Analyse KPI data and feedback to identify opportunities for service improvement (ie. maintenance cost per passenger, customer NPS.)


What’s in it for youas a Project Manager:
*Monthly profit share bonus scheme
*Free onsite parking
*Perks at Work scheme
*Tuck shop snacks and free lunch every Friday
*Cycle to Work scheme
*Subsidised workplace massage
*Eye care reimbursement
*Employee assistance programme (EAP)
*Company social and corporate events


You must have previous experience working within a busy team.


*Maintenance Project Manager
*Salary: £50-55k
*Contract type: Permanent
*Hours: 40 hours per week
*Location: Office based. Must be available for occasional out of hours working. Occasional travel to partners, our warehouses and customer vessels


Poole, Project manager, Project management, maintenance, scheduling