Michael Page is delighted to be partnering with a fast-evolving UK-based group operating across multiple industries to appoint a Head of HR Operations. This is a pivotal leadership role within the People function, responsible for shaping and delivering a modern, efficient and high-performing HR Operations model across a complex, multi-site organisation of approximately 1,000 employees.
Client Details
Our customer is a fast-evolving UK-based group operating across multiple industries, who employs approx. 1,000 people across a multi-site remit.


This business defines itself as having a culture built on innovation, customer-centricity, high performance, and collaboration.
Description
Reporting into the senior People leadership team, the Head of HR Operations will lead a sizeable HR Operations, and HR Partnering structure, ensuring the delivery of a consistent, high-quality and commercially effective people service across the group.


The business is undergoing significant transformation, including:
*Implementation of a new HRIS platform
*Ongoing M&A activity and portfolio change (including divestments)
*Redesign of the People Target Operating Model
*Development of new career architecture and progression pathways
*Evolution of reward frameworks and job architecture
*Investment in leadership capability and management development
*A strong focus on operational efficiency and service excellence
*A desire to drive stringer connection to the business change environment through employee engagement strategies


This is a role where HR Operations is not just transactional - it is central to enabling business performance and change.


Key Responsibilities:
*Lead and develop a multi-disciplinary HR Operations function, including HR Shared Services and HR Business Partnering
*Ensure the effective delivery of end-to-end HR services across the employee lifecycle for c.1,000 employees
*Drive continuous improvement across HR processes, systems and service delivery models
*Play a key role in the implementation and optimisation of a new HRIS system
*Support the design and embedding of a modern HR Operating Model
*Lead on workforce data, reporting and insights to support commercial decision-making
*Partner with senior stakeholders across a diverse UK group to deliver people priorities
*Drive consistency, compliance and efficiency across multiple business units and industries
*Contribute to broader transformation programmes including M&A integration and divestment activity
*Build and lead a high-performing, inclusive and customer-focused HR Operations team
Profile
This role requires an experienced and hands-on HR Operations leader who is equally comfortable operating strategically and ensuring strong operational delivery.


You will bring:
*Proven experience leading HR Operations, Shared Services and HR Partnering teams
*Experience supporting an organisation of approximately 1,000 employees or more
*A strong track record in HR transformation, service redesign and operating model change
*Experience working within multi-site and / or multi-industry environments
*Demonstrated involvement in HRIS implementation or optimisation projects
*Experience supporting or delivering M&A, divestment or complex organisational change
*Strong understanding of HR processes, governance and continuous improvement methodologies
*A collaborative leadership style with the ability to influence across multiple stakeholders
*A passion for building efficient, people-focused and scalable HR services


This is an opportunity to join a group in motion - modernising its people function and investing heavily in the infrastructure, systems and capability needed to support future growth.


You will have the chance to:
*Shape and elevate a modern HR Operations function
*Lead meaningful transformation across systems, structure and service delivery
*Work across a diverse portfolio of businesses and industries
*Be a key driver of efficiency, employee experience and operational excellence
*Develop a high-performing team in a genuinely evolving environment


This role offers the platform to make a visible and lasting impact in a business that is actively investing in its future.
Job Offer
This role pays up to £70,000 to £85,000 per annum (possibly more dependant on experience), inclusive of a performance related bonus and a suite of benefits.